Sewa Exchange Payments Policy

The Payments Policy governs all cash and wallet-based transactions within the Sewa Exchange platform, ensuring security, transparency, and accountability for all users.

1. Payment Methods

• Wallet Transactions: All platform-approved payments must be conducted through the Sewa Exchange wallet system.
• Cash Transactions: Cash payments are allowed where supported but must follow platform guidelines.
• Users are encouraged to avoid unverified or risky payment practices.

2. Wallet Account

• Verified users are assigned a digital wallet for storing platform credits.
• Wallet balance can be used for exchanging goods, services, or skills.
• Wallet balance cannot be converted to cash unless explicitly allowed.
• Users are responsible for keeping login credentials secure and reporting any suspicious activity.

3. Admin-Controlled Transactions

• Cash or wallet transactions may be monitored or held by the platform to ensure commitments are fulfilled.
• Admin reserves the right to verify, adjust, or manage transactions when necessary.
• Unauthorized or off-platform payments are not the responsibility of Sewa Exchange.

4. Adding & Receiving Credits

• Credits are earned through successful exchanges or assigned by admins.
• Unauthorized methods of adding credits are strictly prohibited.
• Admin may adjust balances to maintain fairness and integrity of the system.

5. Transaction Confirmation

• Both parties must confirm completion of each transaction on the platform.
• Transactions are valid only after proper confirmation.
• Failure to confirm may delay dispute resolution or support.

6. Refunds & Disputes

• Refunds are allowed in cases of failed transactions, mutual cancellations, or verified disputes.
• Users must provide evidence when raising disputes.
• Admin has full authority to review and approve or reject refund requests.

7. Safety Guidelines

• Conduct cash exchanges in safe, public locations whenever possible.
• Prefer platform-tracked transactions for improved security.
• Avoid sharing unnecessary personal or financial details.

8. Fraud & Misuse

• Any fraudulent activity, fake payment claims, or manipulation of wallet balances is strictly prohibited.
• Violations may result in account suspension or permanent ban.
• Users are encouraged to report suspicious behavior immediately.

9. Account Suspension & Limitations

• Wallet or payment access may be restricted during investigations of policy violations.
• Pending balances may be held until resolution.
• Platform liability applies only to transactions conducted within approved processes.

10. Prohibited Activities

• Fake payment confirmations
• Using unauthorized intermediaries
• Bypassing platform safeguards
• Any other activity compromising transaction integrity

11. Policy Updates

• Sewa Exchange reserves the right to modify this Payments Policy at any time.
• Continued use of the platform indicates acceptance of updated rules.

🤝 Purpose:
To ensure all cash and wallet transactions are safe, transparent, and trustworthy, minimizing risk for both users while maintaining the integrity of Sewa Exchange.