The How Exchange Works section explains the step-by-step process of trading goods, services, or skills on the Sewa Exchange platform. It ensures that users understand the workflow, security measures, and rules to complete transactions safely and efficiently.

🔹 1. Account Registration & Verification

• Users must create an account on Sewa Exchange.
• Verification is required to confirm identity and ensure trust.
• Verified users gain access to all exchange features.

🔹 2. Listing What You Have

• Users can list items, services, or skills they want to offer.
• Listings must include accurate descriptions, images, and availability details.
• Proper categorization ensures other users can easily find your listing.

🔹 3. Searching for What You Need

• Users can search for goods, services, or skills using keywords, categories, or filters.
• Platform search shows available options from verified users nearby or in relevant categories.
• Users can review listings and contact the provider before initiating an exchange.

🔹 4. Initiating an Exchange Request

• Users select the item/service they need and send an exchange request to the owner.
• The request specifies:
  • Items or services offered in return
  • Proposed timeline
  • Delivery method or service location

🔹 5. Confirming the Exchange

• Both parties must mutually agree to the exchange terms.
• Confirmation may include:
  • Payment through wallet or cash (if applicable)
  • Exchange of credits
  • Scheduling for service delivery

🔹 6. Completing the Exchange

• Users fulfill their part of the transaction according to the agreed terms.
• Upon completion, both parties confirm the exchange on the platform.
• Platform updates wallet credits, ratings, or transaction records if applicable.

🔹 7. Safety & Security Measures

• Always exchange through verified platform channels
• Avoid sharing unnecessary personal or financial information
• Use platform tracking or wallet systems for safer transactions

🔹 8. Dispute Handling

• If issues occur, users can raise a dispute through the platform.
• Admin or community managers review evidence and provide a fair resolution.
• All decisions follow the platform’s exchange policies.

🔹 9. Ratings & Feedback

• After each successful exchange, users can rate and provide feedback.
• Positive feedback builds trust and credibility within the community.
• Ratings help other users make informed decisions.

🔹 Summary Flow

1. Sign Up & Verify Account
2. List What You Have
3. Search What You Need
4. Send Exchange Request
5. Mutual Confirmation
6. Complete Transaction
7. Confirm & Rate

🤝 Purpose

The Sewa Exchange workflow is designed to ensure safe, transparent, and fair exchanges while building trust and collaboration in the community.