The Privacy Policy explains how Sewa Exchange collects, uses, stores, and protects the personal information of its users. It ensures transparency and builds trust by safeguarding user data while using the platform.
🔹 1. Information We Collect
Sewa Exchange collects information to provide a safe and efficient service:
a. Personal Information:
- Name, email, phone number, and address
- Verification documents (ID, profile photo)
- Payment or wallet details
b. Platform Usage Data:
- Listings, exchanges, and transaction history
- Messages and interactions on the platform
- Device and browser information
c. Optional Information:
- Feedback, ratings, or survey responses
- Preferences and settings for a personalized experience
🔹 2. How We Use Information
User information is used to:
- Verify user identity and maintain a secure community
- Facilitate transactions and exchanges
- Provide support and resolve disputes
- Improve platform features and user experience
- Communicate updates, offers, or policy changes
🔹 3. Data Sharing
- Personal data is never sold to third parties.
- Information may be shared with trusted service providers only to support platform functions (e.g., payment processing, technical support).
- Law enforcement or regulatory authorities may request information if legally required.
🔹 4. Data Security
- Sewa Exchange implements industry-standard security measures to protect user data.
- Access to sensitive information is limited to authorized personnel only.
- Users are encouraged to maintain strong passwords and account security.
🔹 5. User Rights
Users have the right to:
- Access their personal information stored on the platform
- Correct or update inaccurate data
- Request deletion of personal data in compliance with applicable laws
- Opt-out of marketing communications
🔹 6. Cookies & Tracking
- The platform may use cookies and analytics to improve user experience.
- Tracking helps provide personalized content, recommendations, and platform performance monitoring.
- Users can manage cookie preferences in their browser settings.
🔹 7. Children’s Privacy
- Sewa Exchange is not intended for children under 13 (or local age limit).
- Accounts for minors must be managed by parents or legal guardians.
🔹 8. Third-Party Links
- The platform may contain links to external websites.
- Sewa Exchange is not responsible for the privacy practices of third-party websites.
🔹 9. Policy Updates
- Privacy practices may change over time.
- Users are encouraged to review the policy periodically.
- Continued use of the platform implies acceptance of updated terms.
🤝 Purpose
The Privacy Policy ensures that user data is collected and handled responsibly, creating a secure and trustworthy environment for all exchanges on Sewa Exchange.